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The Ultimate Guide to Important Phone Numbers in the UAE

Posted by UAE Property Finder on September 30, 2024
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Important Phone Numbers in the UAE

Navigating life in the UAE is as dynamic as the skyline itself. But what happens when you need immediate help or guidance? Whether you’re a resident, a visitor, or someone planning to relocate, knowing the essential phone numbers is critical.

This guide will help you stay prepared by offering a comprehensive breakdown of key contacts, from emergencies to everyday conveniences.

Emergency Numbers in the UAE: Your Lifesaver in Crisis

When an emergency strikes, every second counts. The UAE’s emergency services are quick, efficient, and easily accessible through simple, three-digit phone numbers. Here’s a list of essential emergency contacts:

  • Police: Dial 999 for police assistance in any emergency situation.
  • Ambulance: For medical emergencies, call 998. In certain cases, an air ambulance may be dispatched.
  • Fire Department (Civil Defence): In case of fire, reach the Civil Defence at 997.
  • Coast Guard: For sea-related emergencies, contact the Coast Guard on 996.
  • Electricity & Water Emergency: If you face a power outage, call 991.

These numbers cover the basics, but remember, the UAE provides free emergency treatment to stabilize patients. You only need to worry about further treatment after the initial care.

Non-Emergency Numbers: For All Other Inconveniences

Non-emergency situations also require immediate attention, but contacting the wrong service could waste valuable resources. Here are some useful numbers for non-emergency situations:

  • Dubai Police Non-Emergency: For minor accidents or incidents without injuries, dial 901.
  • Dubai RTA (Road & Transport Authority): For traffic violations or transport inquiries, dial 800-9090.
  • Tourist Help: Dubai has a special tourist police service at +97146096239 or 901 for non-emergency matters.

These services ensure smooth handling of inconveniences without overwhelming emergency services, providing a structured system that keeps the city running efficiently.

Medical Services: Health at Your Fingertips

The UAE boasts a robust healthcare system, with hospitals equipped to handle emergencies swiftly. Here’s how you can access medical help:

  • COVID-19 Helpline: If you’re worried about COVID-19, dial 800-11111 for immediate guidance and testing locations.
  • Dubai Health Authority (DHA): For general health-related inquiries or services in Dubai, contact 800-342.
  • Ambulance: As mentioned earlier, dial 998 for emergencies requiring immediate medical attention.

Whether it’s getting assistance during a health scare or managing your health insurance needs, having these contacts handy can make a world of difference.

Utility Services: Handling Outages and Disruptions

Utility services are the backbone of daily life, and knowing whom to call during power or water outages is essential. Here’s a breakdown of numbers by region:

  • Dubai: For any electricity or water outage, dial 991.
  • Abu Dhabi: Call 800-2332 for electricity and water issues.
  • Sharjah: Contact 991 for electricity and water emergencies.

Staying connected with these services can save you from extended periods of discomfort, ensuring your home and business operations aren’t interrupted for too long.

Tourist Helplines: Your Companion in Exploration

Tourists in the UAE have special helplines to ensure a safe and enjoyable experience. Whether you’re navigating a new city or facing a crisis while traveling, the following numbers can be lifesavers:

  • Dubai Tourist Police: For general help or to report incidents, call 901 or +97146096239.
  • Abu Dhabi Tourism Police: Contact +97128002626 or +97125127777 for any safety concerns or emergencies during your stay.

Knowing these numbers can make your trip to the UAE stress-free and ensure you have support at your fingertips.

Table: Comparison of Emergency Services and Non-Emergency Services

ServiceEmergency NumberNon-Emergency Number
Police999901 (Dubai only)
Ambulance998N/A
Fire Department (Civil Defence)997N/A
Coast Guard996N/A
Power & Water Outage (Dubai)991N/A

This table provides a quick reference for distinguishing between emergency and non-emergency services, ensuring you reach the right department when you need them.

Important Numbers for Utility Services

RegionElectricity & Water
Dubai991
Abu Dhabi800-2332
Sharjah991

Tourist Helplines for Easy Access

CityTourist Helpline
Dubai+97146096239
Abu Dhabi+97128002626

Additional Resources for the UAE

For visitors and residents, staying connected with relevant resources can improve your daily life. We at UAE Property Finder provide you with the best real estate offers at competitive prices. Contact us now to get options tailored to your needs.


Tips for Staying Safe in the UAE

While having the right numbers is essential, being prepared mentally is equally important. Here are some tips:

  • Stay Calm: In any emergency, remaining calm is crucial to making effective decisions.
  • Know Your Location: Whether you’re calling the police or an ambulance, providing accurate location details ensures faster response times.
  • Store Important Numbers: Save these numbers on your phone for easy access.

Conclusion: Your Lifeline in the UAE

The UAE is known for its high standard of safety and services, but it’s always better to be prepared. From emergency services to utility providers and tourist helplines, the UAE has a comprehensive network of support to ensure your safety and comfort.

Use this guide as your essential toolkit for navigating the UAE confidently. Being aware of these numbers ensures that you’re ready for anything, whether it’s a medical emergency, a utility failure, or just a minor inconvenience.


Stay safe, and remember: the right number can be the difference between a minor inconvenience and a major problem.

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